CQC Training and Support


The Care Quality Commission (CQC) is delaying the introduction of its new regulatory assessment framework until later in 2023, which gives care providers more time to prepare for the changes.


The new way of working will alter the relationship between the CQC and providers, as they move from an inspection-based framework to continual assessment. This means Providers will be expected to show how effective their care is through sharing data from multiple sources.but while procedures and documentation are a key element of proving compliance it isn’t really the policies It’s about people


Our course:


"The New CQC Assessment Framework, and how to achieve Outstanding".  will simplify the maze of information and guidance produced by the Care Quality Commission in achieving a Top Rating. 




All our team have worked inside the Care Quality Commission, involved in either the training of Inspectors, implementing of processes or as part of a CQC Inspection team With this wealth of experience we can bring a unique insight into the inner workings and systems of the assessment framework, and more importantly what they will be looking for as part of the Inspection and how to demonstrate Compliance to them without the need to purchase external software. 


 “Having attended several CQC led courses over the past years, this is the first time I have left thoroughly enjoying both the course and the contents. Your course reflects exactly what is required to be implemented from a CQC perspective because of James’ previous history as their National Training Manager.” – A. Marjara, Care Home Manager

CQC Course trainer

Stay ahead of the latest CQC changes with our nationwide CQC National Training Events.


Understanding the New CQC Assessment Framework


Our courses are created by former CQC National Training Managers and Inspectors, who are passionate about supporting health and Socilacare providers to understand the complexities of the CQC.



Our incredible presenters have years of experience working within the compliance industry, and are committed to sharing their insight with you on this course. As the New Assessment Framework launch comes close, our expert presenters will provide the trusted, comprehensive explanation that you need.





“Excellent insight into CQC. The course was one of the most informative and interesting that I have attended in 10 years!” 

 – John, Affinity Trust


£275 per Attendee including:

  • Course handouts
  • Self audit tool of evidence needed to meet the new Framework 
  • Tea / Coffee / Lunch 
  • Hints and Tips 
  • Ongoing support / advice




“Excellent insight into CQC. The course was one of the most informative and interesting that I have attended in 10 years!” – John, Affinity Trust

Who Should attend?

Care Quality Commission training
The course is suitable for all providers registered with CQC…


  • Adult Social Care
  • Domiciliary Care
  • Care Homes
  • Primary and Acute care services
  • GP’s and Doctors
  • Dentists
  • Clinics
  • Ambulance
  • Mental health services
  • Aesthetic Clinics
  • Other health or social care provider


  • Business Owners
  • Nominated Individuals
  • Registered Managers
  • Service Managers
  • Senior Staff
  • Team Leaders
  • Heads of Department
  • Directors



Who We Are

Our team have extensive experience in CQC Compliance, most of whom have worked in the industry for many years. Meet our team below!

James McQuillin - Green Maze Support Director. 

James was formerly the National Training Manager at the CQC and its predecessor, the Commission for Social Care Inspection. 

He has a thorough insight into the expectations of the CQC and exactly what is required to be an ‘Outstanding’ provider. 

James is passionate about supporting providers like you to understand compliance legislation and succeed in your CQC inspection. 

He has delivered Compliance training nationwide for many years, both internally with providers and externally to thousands of staff.
James McQuillin CQC Trainer

In-house Training

CQC In house Training
We understand that running a busy service it is not always easy to keep your staff up to date with the changes CQC make. Therefore why not book an In-house training day!

With a In-house ‘Understanding the New CQC Framework and How To Be Outstanding’ Training Day, we can bring the course directly to you. The Team approach to learning will increase the understanding of your team, and ensure everyone is prepared for a CQC inspection..

To book in-house training or discuss which options may be the best for your business, email:


Green Maze Support Ltd Company number: 07715923

© Green Maze Support . All rights reserved.

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